Outage in Pantheon

Degraded Dashboard and Terminus Performance

Resolved Minor
July 20, 2022 - Started about 3 years ago - Lasted about 3 hours
Official incident page

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Outage Details

Our monitoring has detected elevated error rates for the Dashboard and Terminus commands. These may manifest as slow page loads, failed logins, or failures with Terminus commands.

For urgent issues please contact support via helpdesk@pantheon.io.
Components affected
Pantheon Dashboard Pantheon Terminus Operations
Latest Updates ( sorted recent to last )
MONITORING about 3 years ago - at 07/20/2022 11:11PM

We are continuing to monitor for any further issues.

MONITORING about 3 years ago - at 07/20/2022 10:33PM

Our Engineering team is continuing to work to resolve this issue.

MONITORING about 3 years ago - at 07/20/2022 09:56PM

We are continuing to monitor for any issues. If you need immediate assistance please email helpdesk@pantheon.io.

MONITORING about 3 years ago - at 07/20/2022 09:31PM

A fix has been implemented and we are monitoring system statuses. If you need assistance, please open a chat with us or email helpdesk@pantheon.io.

IDENTIFIED about 3 years ago - at 07/20/2022 08:59PM

The issue has been identified and a fix is being implemented. If you need immediate assistance, please email helpdesk@pantheon.io.

INVESTIGATING about 3 years ago - at 07/20/2022 08:32PM

We are continuing to investigate this issue.

INVESTIGATING about 3 years ago - at 07/20/2022 08:29PM

We are continuing to investigate this issue. If you need immediate assistance, please email helpdesk@pantheon.io. Thank you for your patience!

INVESTIGATING about 3 years ago - at 07/20/2022 08:03PM

Our monitoring has detected elevated error rates for the Dashboard and Terminus commands. These may manifest as slow page loads, failed logins, or failures with Terminus commands.

For urgent issues please contact support via helpdesk@pantheon.io.

Latest Pantheon outages

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Support Ticketing Degraded - about 1 month ago

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