Outage in Pantheon

Degraded Dashboard and Terminus Performance

Resolved Minor
August 25, 2022 - Started about 3 years ago - Lasted about 2 hours
Official incident page

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Outage Details

Our monitoring has detected elevated error rates for the Dashboard and Terminus commands. These may manifest as slow page loads, failed logins, or failures with Terminus commands.

For urgent issues please contact support via helpdesk@pantheon.io.
Components affected
Pantheon Dashboard Pantheon Terminus Operations Pantheon Customer Sites
Latest Updates ( sorted recent to last )
MONITORING about 3 years ago - at 08/25/2022 07:22PM

We are continuing to monitor for any further issues.

MONITORING about 3 years ago - at 08/25/2022 06:33PM

We are continuing to monitor for any further issues.

MONITORING about 3 years ago - at 08/25/2022 06:04PM

We are continuing to monitor for any further issues.

MONITORING about 3 years ago - at 08/25/2022 05:49PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 3 years ago - at 08/25/2022 05:18PM

Our monitoring has detected elevated error rates for the Dashboard and Terminus commands. These may manifest as slow page loads, failed logins, or failures with Terminus commands.

For urgent issues please contact support via helpdesk@pantheon.io.

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