Outage in Pax8

Degraded Feature [Catalog Search]

Resolved Major
August 06, 2024 - Started 5 months ago - Lasted about 7 hours
Official incident page

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Outage Details

We are currently investigating an issue where the Catalog does not return products when searching for them. We will continue to provide updates here.
Components affected
Pax8 Catalog
Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 08/06/2024 06:17PM

This incident is resolved. Thank you for your patience during this minor outage.

MONITORING 5 months ago - at 08/06/2024 04:00PM

A fix has been implemented for this issue. We should see full resolution as of now. We will continue to monitor the situation over the next few hours to ensure we see no additional blast radius from the issue.

INVESTIGATING 5 months ago - at 08/06/2024 11:21AM

We are currently investigating an issue where the Catalog does not return products when searching for them. We will continue to provide updates here.

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