Outage in Pax8

Partial Support System Degradation

Resolved Major
August 26, 2024 - Started 4 months ago - Lasted about 3 hours
Official incident page

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Outage Details

We are experiencing partial degradation of our support system, affecting ticket responses. You may encounter some delays as we work to resolve the issue and fully restore normal operations. We apologize for any inconvenience and appreciate your patience during this time.
Components affected
Pax8 Support
Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 08/26/2024 11:08PM

This incident has been resolved.

IDENTIFIED 4 months ago - at 08/26/2024 08:19PM

The issue has been identified and a fix is being implemented.

MONITORING 4 months ago - at 08/26/2024 08:18PM

We are experiencing partial degradation of our support system, affecting ticket responses. You may encounter some delays as we work to resolve the issue and fully restore normal operations. We apologize for any inconvenience and appreciate your patience during this time.

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