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Outage in Payments Hub

Payments Hub - Sign in Issues

Resolved Minor
March 19, 2025 - Started about 1 year ago - Lasted about 6 hours
Official incident page

Incident Report

We are investigating an issue causing to new sign ins to the Payments Hub portal to be slow for some users. This is NOT impacting processing; devices and terminals are not impacted.

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Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 03/19/2025 08:52PM

The issue has been identified and a fix applied. All impacted services have now recovered. Users are now able to sign in to the Hub as usual.

INVESTIGATING about 1 year ago - at 03/19/2025 03:15PM

We are investigating an issue causing to new sign ins to the Payments Hub portal to be slow for some users. This is NOT impacting processing; devices and terminals are not impacted.

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