Outage in Payments Hub
VISA Timeouts
Resolved MinorIncident Report
The team is investigating downstream timeouts with when communicating with the card brands. This is causing timeout for our merchants.
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 year ago - at 12/21/2024 01:55AM
We are experiencing high volume, but we are now seeing successful VISA traffic. All services have recovered and communication with VISA has been fully restored.
IDENTIFIED
about 1 year ago - at 12/21/2024 01:48AM
The team has identified the issue to be specific to VISA transactions.
INVESTIGATING
about 1 year ago - at 12/21/2024 01:35AM
The team is investigating downstream timeouts with when communicating with the card brands. This is causing timeout for our merchants.
Latest Payments Hub outages
Payments Hub - Reporting Delays - about 1 month ago
Payments Hub - Login Issues & Reporting Delays - 4 months ago
Payments Hub - Reporting Delays - 4 months ago
Payments Hub - Early Password Expiration Reminder - 9 months ago
Payments Hub - Sign in Issues - 11 months ago
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