Outage in Payments Hub

VISA Timeouts

Resolved Minor
December 20, 2024 - Started 12 months ago - Lasted 20 minutes
Official incident page

Incident Report

The team is investigating downstream timeouts with when communicating with the card brands. This is causing timeout for our merchants.

Need to monitor Payments Hub outages?

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Latest Updates ( sorted recent to last )
RESOLVED 12 months ago - at 12/21/2024 01:55AM

We are experiencing high volume, but we are now seeing successful VISA traffic. All services have recovered and communication with VISA has been fully restored.

IDENTIFIED 12 months ago - at 12/21/2024 01:48AM

The team has identified the issue to be specific to VISA transactions.

INVESTIGATING 12 months ago - at 12/21/2024 01:35AM

The team is investigating downstream timeouts with when communicating with the card brands. This is causing timeout for our merchants.

Latest Payments Hub outages

Payments Hub - Reporting Delays - about 2 months ago
Payanywhere / Payments Hub - 12 months ago

Status Aggregator for All Your Third-Party Services

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4600 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook