Outage in Payments Hub
VISA Timeouts
Resolved MinorIncident Report
The team is investigating downstream timeouts with when communicating with the card brands. This is causing timeout for our merchants.
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Latest Updates ( sorted recent to last )
RESOLVED
10 months ago - at 12/21/2024 01:55AM
We are experiencing high volume, but we are now seeing successful VISA traffic. All services have recovered and communication with VISA has been fully restored.
IDENTIFIED
10 months ago - at 12/21/2024 01:48AM
The team has identified the issue to be specific to VISA transactions.
INVESTIGATING
10 months ago - at 12/21/2024 01:35AM
The team is investigating downstream timeouts with when communicating with the card brands. This is causing timeout for our merchants.
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