Outage in Payments Hub

Inbound Phone Lines Unavailable

Resolved Minor
November 02, 2024 - Started 12 months ago - Lasted about 1 hour
Official incident page

Incident Report

We are currently experiencing an issue with some of our inbound phone lines, including: 248-269-6000 and 800-226-2273, 866-485-8999 If you need to reach us by phone at this time please use this alternate number: 877-387-5640 Also note our Hospitality line: 248-298-8000 is also available.

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Latest Updates ( sorted recent to last )
RESOLVED 12 months ago - at 11/02/2024 04:55PM

All phone lines are now accepting calls, all systems are back online. This issue is resolved.

MONITORING 12 months ago - at 11/02/2024 04:02PM

We are currently experiencing an issue with some of our inbound phone lines, including: 248-269-6000 and 800-226-2273, 866-485-8999

If you need to reach us by phone at this time please use this alternate number: 877-387-5640

Also note our Hospitality line: 248-298-8000 is also available.

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