Outage in PDF Generator API
General Cloud Service DB connection issues
Resolved Major
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Outage Details
Components affected
PDF Generator API Document Generation Service PDF Generator API Customer Portal PDF Generator API Editor ServiceLatest Updates ( sorted recent to last )
We have fixed the database connection issue caused by high usage. We have upgrade database instances to support high loads better.
The issue caused API downtime for 30 minutes from 14:54 to 15:24 UTC.
We are currently investigating the database connection issues that affect our Cloud service.
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