Outage in PDF Generator API

Issues with API v4 Open Template endpoint

Resolved Minor
February 28, 2024 - Started 10 months ago - Lasted about 1 hour
Official incident page

Need to monitor PDF Generator API outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including PDF Generator API, and never miss an outage again.
Start Free Trial

Outage Details

We are experiencing issues with the API v4 Open Template endpoint which causes the endpoint not to work properly. We have identified the issues and will deploy a fix ASAP. Endpoint: https://docs.pdfgeneratorapi.com/v4/#tag/Templates/operation/openEditor
Components affected
PDF Generator API Editor Service
Latest Updates ( sorted recent to last )
RESOLVED 10 months ago - at 02/28/2024 09:33AM

This incident has been resolved.

INVESTIGATING 10 months ago - at 02/28/2024 08:49AM

We are experiencing issues with the API v4 Open Template endpoint which causes the endpoint not to work properly. We have identified the issues and will deploy a fix ASAP.

Endpoint: https://docs.pdfgeneratorapi.com/v4/#tag/Templates/operation/openEditor

Latest PDF Generator API outages

Document Generation Downtime in Enterprise Deployment (EU) - 4 days ago
Document Generation Delays - about 1 month ago
Elevated API Errors on Document Generation APIs - 2 months ago
Document Generation Downtime - 6 months ago
Document Generation issues in EU deployment - 8 months ago

Need to know when vendors go down? You’re in the right place

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3278 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime

Start today for FREE