Updated
Pendo Guide Deliverability is operational
IsDown pulls data from Pendo's status page every few minutes and collects user-reported issues. Refresh the page to see if there are any updates.
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 9 incidents for Pendo Guide Deliverability since started monitoring Pendo status in January 2021. We collect data from 3850+ services, and normalize the data to give you a clear picture of the impact of the outage.
9 months ago · lasted 24 minutes
We are currently remediating an issue where we have increased latency & error rates for data ingestion, guides, and other services.
over 1 year ago · lasted about 6 hours
We are currently investigating some guide latency impacting CNAME customers. Potential issues serving guides to end users. Pendo Engineering is reviewing the issue and we will provide updates as soon as they are available.
almost 2 years ago · lasted 28 minutes
We are currently investigating an issue that may affect guide targeting and eligibility in our Japan environment. Users affected may see guides multiple times during this incident, which began 4:00 PM Eastern Time.
about 2 years ago · lasted about 1 hour
We are currently investigating an issue where Pendo guides are failing to load for some customers.
over 2 years ago · lasted about 1 hour
We are aware that the Pendo application, accessed at app.pendo.io, was previously unresponsive. We believe we have made the appropriate changes to resolve the issue, but are continuing to monitor. We will provide updates once we believe the is...
We've tracked and collected 9 incidents for Pendo Guide Deliverability since started monitoring Pendo status
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Guide Deliverability is part of Pendo. Check the Pendo's status.
0 incidents in 2025
Number of Incidents
0 issues
Last incident
278 days ago
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Pendo Guide Deliverability isn't down. You can check Pendo Guide Deliverability status and incident details on the top of the page. IsDown continuously monitors Pendo Guide Deliverability official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Pendo Guide Deliverability is currently operational. You can check Pendo Guide Deliverability status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Pendo Guide Deliverability being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Pendo Guide Deliverability official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Pendo Guide Deliverability last outage was on July 31, 2024 with the title "Increased latency for data ingestion, guides, and other services"
IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
IsDown offers an easy way to monitor Pendo with maximum flexibility
IsDown monitors Guide Deliverability for major outages. A major outage is when Guide Deliverability experiences a critical issue that severely affects one or more services/regions. When Pendo marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors Pendo status page for minor outages. A minor outage is when Guide Deliverability experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in Pendo status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Pendo publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Pendo and all their 17 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Pendo and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
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