Outage in Pendo

Pendo Guides Failing to Display

Resolved Minor
March 07, 2023 - Started about 2 years ago - Lasted about 1 hour
Official incident page

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Outage Details

We are currently investigating an issue where Pendo guides are failing to load for some customers.
Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 03/07/2023 11:25PM

The issue has been resolved.

MONITORING about 2 years ago - at 03/07/2023 11:07PM

The hotfix to address this issue has been deployed. We are currently monitoring guide traffic to ensure that guides are back to full operation.

MONITORING about 2 years ago - at 03/07/2023 11:06PM

We are continuing to monitor for any further issues.

MONITORING about 2 years ago - at 03/07/2023 11:06PM

The hotfix to address this issue has been deployed. We are currently monitoring guide traffic to ensure that guides are back to full operation.

IDENTIFIED about 2 years ago - at 03/07/2023 10:55PM

The issue has been identified and a fix is being deployed now. This page will update again when the fix has been fully deployed.

INVESTIGATING about 2 years ago - at 03/07/2023 10:19PM

We are currently investigating an issue where Pendo guides are failing to load for some customers.

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