Outage in Pendo
Outage preventing the Pendo application from loading and collecting data
Minor
June 12, 2025 - Started 1 day ago
Official incident page
Official incident page
Need to monitor Pendo outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Pendo, and never miss an outage again.
Start Free Trial
Outage Details
There is an outage with our hosting provider that is causing Pendo not to load or collect data. We are currently investigating the scope of this issue and will update the status as we receive more information.
Components affected
Pendo Feedback API Pendo Guide Deliverability Pendo Mobile Analytics Pendo NPS Email Pendo Paths and Funnels Pendo Data Processing Pendo Guide Designer Pendo Feedback UI Pendo Guide Targeting Pendo Mobile Guides Pendo API Pendo NPS Pendo UI Pendo Data CollectionLatest Updates ( sorted recent to last )
MONITORING
1 day ago - at 06/12/2025 08:33PM
Our host provider has restored services and the Pendo application is operational. Data processing from the outage is still in process. We will continue to monitor and update when data processing is complete.
IDENTIFIED
1 day ago - at 06/12/2025 08:00PM
Our host provider has begun to restore services. Pendo's EU, Japan, Australia and US1 environments are operational, but app.pendo.io is still down at this time. We will update the status as we receive more information.
INVESTIGATING
1 day ago - at 06/12/2025 06:53PM
We are continuing to investigate this issue.
INVESTIGATING
1 day ago - at 06/12/2025 06:43PM
We are continuing to investigate this issue.
INVESTIGATING
1 day ago - at 06/12/2025 06:25PM
There is an outage with our hosting provider that is causing Pendo not to load or collect data. We are currently investigating the scope of this issue and will update the status as we receive more information.
Latest Pendo outages
Feedback Email Disabled in US Region - 14 days ago
Pendo Chatbot not operational in the Resource Center - 26 days ago
Pendo Chatbot not operational in the Resource Center - about 1 month ago
Pendo application and CNAME guide delivery outage in EU region - about 1 month ago
Be the First to Know When Vendors Go Down
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 4200 services available
Integrations with
