Outage in Pendo
Pairing in Mobile is Not Functional
Resolved MajorIncident Report
Summary AI Generated
Pendo experienced a 1.8-hour outage affecting mobile device pairing with the Pendo Designer across multiple regions. On-device guide testing and the Mobile Debugger were non-functional during this period. The incident was resolved with no further action required from users.
We are currently investigating an issue where pairing a mobile device with the Pendo Designer fails. This affects on-device guide testing and Mobile Debugger in multiple regions. We'll share an update as soon as we have more information.
Components affected
Pendo Mobile GuidesTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 10/01/2026 08:16AM
This incident has been resolved.
INVESTIGATING
1 day ago - at 10/01/2026 06:29AM
We are currently investigating an issue where pairing a mobile device with the Pendo Designer fails. This affects on-device guide testing and Mobile Debugger in multiple regions. We'll share an update as soon as we have more information.
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