Outage in Pendo
Some Customers Unable to Connect to Pendo MCP
Resolved MinorIncident Report
Summary AI Generated
Some customers experienced authentication errors when attempting to connect to the Pendo MCP, preventing new connections from being established, while existing active connections remained functional until session expiration. The incident lasted approximately 12.5 hours before being resolved.
Some customers are experiencing authentication errors when connecting to the Pendo MCP, which prevents the connection from being established. Our team is actively investigating to determine cause of this disruption.
Existing MCP connections will continue to work until session expiration.
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Latest Updates ( sorted recent to last )
RESOLVED
about 5 hours ago - at 10/02/2026 09:19AM
This incident has been resolved.
INVESTIGATING
about 16 hours ago - at 10/01/2026 09:56PM
We are continuing to investigate the cause of this disruption.
INVESTIGATING
about 17 hours ago - at 10/01/2026 08:49PM
Some customers are experiencing authentication errors when connecting to the Pendo MCP, which prevents the connection from being established. Our team is actively investigating to determine cause of this disruption.
Existing MCP connections will continue to work until session expiration.
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