Outage in Pendo

Page and Feature Events Showing 0 When Filtered by Today

Resolved Minor
September 13, 2023 - Started about 2 years ago - Lasted 27 minutes
Official incident page

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Outage Details

Pendo engineering is currently investigating an issue in the Pendo UI that is causing Pages and Features in app.pendo.io to show a count of 0 when filtered by "Today". We have identified a hotfix that should resolve the issue and are working to release this as soon as possible. Please note that data collection has not been impacted by this incident.
Components affected
Pendo UI
Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 09/13/2023 06:33PM

The hotfix has been deployed and the issue has been resolved, please refresh any opened tabs if you are still seeing 0 values on Pages and Features. If you are still experiencing this issue post-refresh, please contact our support team via the Resource Center in Pendo.

IDENTIFIED about 2 years ago - at 09/13/2023 06:10PM

Pendo engineering is currently investigating an issue in the Pendo UI that is causing Pages and Features in app.pendo.io to show a count of 0 when filtered by "Today". We have identified a hotfix that should resolve the issue and are working to release this as soon as possible. Please note that data collection has not been impacted by this incident.

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