Outage in UKG

[US] Upload / Preview of document unavailable

Resolved Minor
February 07, 2023 - Started over 2 years ago - Lasted 1 day
Official incident page

Need to monitor UKG outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including UKG, and never miss an outage again.
Start Free Trial

Outage Details

We are currently experiencing an incident with uploads and previews of document on our products in US environment. We work to identify the cause. Nous constatons actuellement un incident avec le téléversement et la prévisualisation sur nos produits sur notre environnement situé aux US. Nos équipes techniques sont mobilisées afin d'en déterminer la cause.
Components affected
UKG Document Manager Core UKG API UKG Digital Process Manager UKG Knowledge Base UKG Request Manager UKG Smart Document Generation UKG eSignature
Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 02/09/2023 07:41AM

This incident has been resolved.

MONITORING over 2 years ago - at 02/07/2023 10:36PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING over 2 years ago - at 02/07/2023 10:05PM

We are currently experiencing an incident with uploads and previews of document on our products in US environment. We work to identify the cause.

Nous constatons actuellement un incident avec le téléversement et la prévisualisation sur nos produits sur notre environnement situé aux US. Nos équipes techniques sont mobilisées afin d'en déterminer la cause.

Latest UKG outages

[EU] Slowdowns on European production platforms // Ralentissement sur les plateformes de production européennes - 10 months ago
[Staging] Partial outage on SFTP service // Service SFTP indisponible - 10 months ago
[EU Servers] Degraded performances // [Serveurs Européens] Performances dégradées - 11 months ago
[Europe] eSignature wrongly reporting 404 errors via API on existing signature processes // eSignature retourne une erreur 404 par API lors de la récupération des détails des processus de signature existants - 11 months ago
[US, ATL, TOR] Delays for Document Migration process - 12 months ago

Be the First to Know When Vendors Go Down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4400 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook