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Perception Point Outage History

Every past Perception Point outage tracked by IsDown, with detection times, duration, and resolution details.

There were 47 Perception Point outages since June 2020. The 6 outages from the last 12 months are summarized below, with incident details, duration, and resolution information.

Minor April 8, 2026

April 2026: Google Workspace reported an email issue that they are researching https://www.google.com/appsstatus/dashboard/incidents/224ozRqzW4sFBDK8hLnT

Detected Apr 8, 2026 5:49 PM UTC · Resolved Apr 8, 2026 11:23 PM UTC · Duration about 6 hours

Perception Point experienced slower email delivery times for Google Workspace users due to an issue with their email scanning component. The incident lasted 5.6 hours and affected email processing speeds rather than completely blocking email delivery. The issue was resolved after Google fixed the underlying problem on their end, restoring normal email delivery times.

Minor March 31, 2026

March 2026: A small amount of emails in our EU environment are taking longer time to scan - We are investigating the slowness

Detected Mar 31, 2026 12:04 PM UTC · Resolved Mar 31, 2026 2:15 PM UTC · Duration about 2 hours

A small number of emails in Perception Point's EU environment experienced slower than normal scanning times, while the majority of email and file scanning continued to function normally. The Email Scanning component was affected by this performance degradation. The incident was resolved after 2.2 hours of investigation and remediation work.