Outage in Philo

Error during playback: PF-1.1 on Web, Web-TV, and Chromecast Platforms

Resolved Major

June 10, 2024 - Started 3 months ago - Lasted 22 minutes

IsDown continuously monitors the Philo status page and multiple sources to provide up-to-date information. Check back with us for the latest Philo uptime status.

Outage Details

Our engineers are actively investigating an issue with playback where users are receiving an error of PF-1.1 on Web and WebTV platforms including Samsung TV and Vizio TV.

Components affected

Philo Video

Latest Updates ( sorted recent to last )

INVESTIGATING 3 months ago - at 06/10/2024 10:55PM

Our engineers are actively investigating an issue with playback where users are receiving an error of PF-1.1 on Web and WebTV platforms including Samsung TV and Vizio TV.

MONITORING 3 months ago - at 06/10/2024 11:01PM

We implemented a fix and are currently monitoring the result.

Latest Philo outages

Active outage— unable to play video, error code ds-1.1 - 2 days ago

Error during playback: PF-1.5 on Android and FireTV Platforms running older app versions - 3 months ago

Issue with show pages loading - 4 months ago

Support - Phone and Chats System - 4 months ago

Roku service issue causing Philo app to not load with error code -60 - 4 months ago

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