Outage in Phone.com
Support Chat Impairment
Resolved MinorIncident Report
We are aware of an issue that is preventing customers from initiating support chats from within our applications. We know the root cause and are working urgently to resolve the issue. Meanwhile, to reach our support team via chat, you can visit https://support.phone.com/contact-us.
Components affected
Phone.com Customer ServiceTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 3 years ago - at 02/16/2023 04:25PM
This issue has been resolved.
IDENTIFIED
about 3 years ago - at 02/15/2023 06:34PM
We are aware of an issue that is preventing customers from initiating support chats from within our applications. We know the root cause and are working urgently to resolve the issue. Meanwhile, to reach our support team via chat, you can visit https://support.phone.com/contact-us.
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