Dashboard Login Issues on Zone4

We have seen continued stability and will be marking the issue as fully resolved.

Issue Start: 11:59 AM ET
Z4 Dashboard login restored: 12:27 PM ET
Payments restored: 1:06 PM ET

The payments functionality has been restored and we continue to see normal performance for Dashboard logins. We will continue to monitor this issue for sometime prior to resolving the issue fully.

We thank you for your patience as we worked to resolve this issue and apologize for the inconvenience.

We are seeing improvements with being able to login to the Phreesia Dashboard. As services are being restored we are observing issues with taking payments on Zone 4. Our Engineering team is continuing to work on restoring all services.

Thank you for your patience.

Identified - Our Engineering team has isolated the issue and is working to restore service. We will provide another update within 30 minutes if the issue is not resolved.

We apologize for the inconvenience caused.

Investigating - We are currently investigating sporadic errors and delays when trying to login to the Phreesia Dashboard.

All clients
Zone 4

Please process any payments during this time through: https://payments.phreesia.net/.

Please reference the following link to https://27.help.phreesia.net/?p=3977 for instructions on how to use this system.

Please check back at this page for additional updates.