Outage in Phreesia

Sporadic Delays and Pad Errors on Zone 2

Resolved Minor
January 19, 2024 - Started over 1 year ago - Lasted about 4 hours
Official incident page

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Outage Details

Investigating - Our engineering team is currently investigating an issue causing sporadic Pad Errors, delays with dashboard actions, and importing information from your EMR/PM systems into Phreesia. All Clients Zone 2 Please check back at this page for additional updates.
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 01/19/2024 05:37PM

Resolved - We continue to see normal performance with Dashboard actions, Phreesia Pads, imports, and exporting information to your EMR/PM system. We will be marking this incident as resolved.

We apologize for the inconvenience this caused your practice.

MONITORING over 1 year ago - at 01/19/2024 03:45PM

Monitoring - Our engineering team has resolved the delays when exporting information to your EMR/PM system. Dashboard, Phreesia Pad, import, and export performance has returned to normal.

We will continue to monitor performance prior to closing this incident.

INVESTIGATING over 1 year ago - at 01/19/2024 03:23PM

Investigating - Our engineering team continues to investigate the sporadic delays with Dashboard actions, Phreesia Pads, imports, and exporting information from Phreesia to your EMR/PM systems.

INVESTIGATING over 1 year ago - at 01/19/2024 02:02PM

Investigating - Our engineering team is currently investigating an issue causing sporadic Pad Errors, delays with dashboard actions, and importing information from your EMR/PM systems into Phreesia.

All Clients
Zone 2

Please check back at this page for additional updates.

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