Outage in Pix4D

Elevated API Errors

Resolved Major
November 21, 2024 - Started 10 months ago - Lasted 17 minutes
Official incident page

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Outage Details

We're experiencing an elevated level of API errors and are currently investigating the issue.
Components affected
Pix4D Processing infrastructure CA Pix4D Processing infrastructure KR Pix4D Processing infrastructure US Pix4D Processing infrastructure DE Pix4D Processing infrastructure JP Pix4D Licensing system Pix4D PIX4Dcloud Pix4D PIX4Dengine Cloud API Pix4D PIX4Dfields Pix4D PIX4Dinspect Pix4D PIX4Dmapper Pix4D PIX4Dmatic Pix4D PIX4Dreact Pix4D PIX4Dsurvey Pix4D PIX4Dcatch
Latest Updates ( sorted recent to last )
RESOLVED 10 months ago - at 11/21/2024 09:13AM

This incident has been resolved.

MONITORING 10 months ago - at 11/21/2024 09:04AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 10 months ago - at 11/21/2024 08:57AM

We're experiencing an elevated level of API errors and are currently investigating the issue.

Latest Pix4D outages

Engine API outage - 6 days ago
Elevated API Errors - 10 months ago
Cloud elevated error rates - 12 months ago
Elevated API Errors on License check - over 1 year ago
Elevated API Errors - over 1 year ago

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