Plaid Outage History

Plaid experienced elevated API error rates that affected API calls for approximately 5 minutes during a 29.2-hour incident window. The service disruption was successfully mitigated and Plaid continued monitoring their systems during recovery.

Plaid experienced elevated error rates on their Dashboard (dashboard.plaid.com) for approximately 30 hours. The incident was classified as minor and affected users' ability to access the Plaid Dashboard interface. The service team actively investigated the issue throughout the duration of the outage.

Plaid experienced delays in transaction updates that lasted approximately 30 hours. The service disruption affected the timely processing and delivery of transaction data to users. The issue was resolved after active investigation and mitigation efforts by the Plaid team.

Plaid experienced a major service disruption that impacted connections to Wells Fargo for 13.8 hours. The incident affected users' ability to connect their Wells Fargo accounts through Plaid's service. The disruption has been resolved after the extended outage period.

Plaid experienced elevated API errors for 3.4 hours, resulting in a minor service disruption. The incident was identified and tracked through their monitoring systems. The service has since been restored to normal operation.

Plaid experienced an issue where dashboard widgets were incorrectly displaying as dark theme variants for some users. The problem lasted approximately 1.1 hours before being identified and resolved. The incident was classified as minor and has been fully resolved.

Plaid experienced elevated error rates affecting their production API for 1.2 hours. The issue was identified and investigated, with a fix implemented and monitored before full resolution. All API functionality was restored to normal operation.

Plaid's Identity Verification service experienced downtime from 17:02 to 17:07 UTC, affecting the Production API. The problem was identified and fixed, with the incident being fully resolved by 17:58 UTC.

Plaid experienced elevated latency and delays affecting INITIAL_UPDATE and HISTORICAL_UPDATE transaction webhooks for 7.5 hours. The Production API was impacted, causing transaction updates to be significantly delayed. The underlying issue was resolved, though transaction updates continued to experience delays for several hours during system recovery.

Wells Fargo experienced downtime that disrupted all channels and data recipients, preventing users from adding new items through Plaid's service. The incident lasted 14 minutes and was resolved when Wells Fargo restored their systems.