Plaid Outage History

Chase experienced downtime that disrupted all connections through Plaid, affecting all channels and data recipients. The service disruption lasted 1.3 hours and was resolved when Chase restored their systems.

Chase experienced downtime that disrupted all Plaid connections, affecting item additions and API calls for all data recipients and channels. The service disruption lasted 8 minutes before Chase resolved the underlying issue.

Plaid experienced elevated latency affecting INITIAL_UPDATE and HISTORICAL_UPDATE Transactions webhooks for 4.9 hours. The engineering team identified the root cause and successfully mitigated the latency issues. Systems were being closely monitored during recovery to ensure stable performance.

Plaid experienced delays in transaction updates for 5 hours. The service disruption affected the timely processing and delivery of transaction data to users. The issue was actively investigated and mitigated by the Plaid team.

Plaid experienced elevated error rates affecting their Signal API (signal/evaluate) and Protect API (protect/compute) calls for 2.1 hours. The incident impacted API functionality for these specific endpoints, causing increased failures for applications relying on these services. The issue was identified and resolved through active investigation and mitigation efforts.

Plaid's dashboard sessions experienced intermittent degradation for 15 minutes. The company identified the issue and deployed a fix to resolve the service disruption.

Plaid experienced elevated API error rates that affected API calls for approximately 5 minutes during a 29.2-hour incident window. The service disruption was successfully mitigated and Plaid continued monitoring their systems during recovery.

Plaid experienced elevated error rates on their Dashboard (dashboard.plaid.com) for approximately 30 hours. The incident was classified as minor and affected users' ability to access the Plaid Dashboard interface. The service team actively investigated the issue throughout the duration of the outage.

Plaid experienced delays in transaction updates that lasted approximately 30 hours. The service disruption affected the timely processing and delivery of transaction data to users. The issue was resolved after active investigation and mitigation efforts by the Plaid team.

Plaid experienced a major service disruption that impacted connections to Wells Fargo for 13.8 hours. The incident affected users' ability to connect their Wells Fargo accounts through Plaid's service. The disruption has been resolved after the extended outage period.