Outage in Platform.sh

Degraded performance on US-3 region

Resolved Minor
March 19, 2023 - Started about 2 years ago - Lasted about 8 hours
Official incident page

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Outage Details

We have detected lingering issues for some environments on the US-3 region from the previous incident earlier today, which we are actively working to resolve. Some environments may still not be responding to requests, and may still have failing deploy activities. Please open an urgent support ticket if your site on the US-3 region is not responding to requests, or if production deploy activities are failing. These issues and outages do not impact Dedicated Enterprise Clusters.
Components affected
Platform.sh USA-3 (West 2) (us-3.platform.sh)
Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 03/20/2023 05:56AM

Our operations and engineering teams have completed recovery work on the remaining environments for the US-3 region.

IDENTIFIED about 2 years ago - at 03/19/2023 09:57PM

We have detected lingering issues for some environments on the US-3 region from the previous incident earlier today, which we are actively working to resolve.

Some environments may still not be responding to requests, and may still have failing deploy activities. Please open an urgent support ticket if your site on the US-3 region is not responding to requests, or if production deploy activities are failing.

These issues and outages do not impact Dedicated Enterprise Clusters.

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