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PPRO Outage History

Every past PPRO outage tracked by IsDown, with detection times, duration, and resolution details.

There were 2740 PPRO outages since April 2021. The 734 outages from the last 12 months are summarized below, with incident details, duration, and resolution information.

Major March 31, 2026

March 2026: Twint | | Severe Service Degradation

Detected Mar 31, 2026 9:35 AM EDT · Resolved Mar 31, 2026 9:42 AM EDT · Duration 7 minutes

PPRO's Twint payment service experienced severe degradation for 7 minutes on March 31st, 2026. The issue was identified at 13:35 UTC and resolved by 13:41 UTC. The service returned to normal performance parameters after support teams worked with external providers to address the problem.

Major March 30, 2026

March 2026: Bancontact | | Severe Service Degradation

Detected Mar 30, 2026 5:48 AM EDT · Resolved Mar 30, 2026 7:04 AM EDT · Duration about 1 hour

PPRO's Bancontact payment service experienced severe degradation for 1.3 hours on March 30, 2026. The issue was identified and investigated by support teams working with external providers. The service was fully resolved and returned to normal performance parameters.

Minor March 30, 2026

March 2026: Bancontact | 3DS Authentication

Detected Mar 30, 2026 2:09 AM EDT · Resolved Mar 30, 2026 2:51 AM EDT · Duration 43 minutes

PPRO experienced a partial service degradation with Bancontact 3DS authentication that caused an increase in failed transactions and unexpected payment behaviors. The incident affected the Bancontact payment method for 43 minutes. The payment scheme returned to normal operations and performance recovered to expected service levels before the incident was resolved.

Major March 29, 2026

March 2026: Account Updater (ABU) | | Partial Service Degradation

Detected Mar 29, 2026 2:24 PM EDT · Resolved Mar 29, 2026 2:34 PM EDT · Duration 9 minutes

PPRO's Account Updater (ABU) service experienced a partial service degradation that was identified and resolved within 9 minutes. The issue affected the normal performance parameters of the ABU service. The degradation was successfully resolved and the service returned to normal operating conditions.

Major March 28, 2026

March 2026: eps | | Partial Service Degradation

Detected Mar 28, 2026 6:29 PM EDT · Resolved Mar 28, 2026 7:40 PM EDT · Duration about 1 hour

PPRO's eps component experienced a partial service degradation that lasted 1.2 hours. The issue was identified and investigated by support teams working with external providers where needed. The service was restored to normal performance parameters and full operation was resumed.

Major March 27, 2026

March 2026: Bancontact | ING BELGIUM | Partial Service Degradation

Detected Mar 27, 2026 12:10 PM EDT · Resolved Mar 27, 2026 12:58 PM EDT · Duration about 1 hour

PPRO's Bancontact payment service experienced a major degradation affecting ING Belgium transactions for 47 minutes. The issue was identified and investigated by support teams working with external providers. The service was restored to normal performance parameters and full functionality was confirmed resolved.

Major March 27, 2026

March 2026: Twint | | Partial Service Degradation

Detected Mar 27, 2026 7:34 AM EDT · Resolved Mar 27, 2026 7:41 AM EDT · Duration 6 minutes

PPRO's Twint payment service experienced a partial service degradation that lasted 6 minutes on March 27, 2026. The issue was identified and investigated by support teams working with external providers. The service was restored to normal performance parameters and resolved completely.

Major March 26, 2026

March 2026: iDeal | Knab | Partial Service Degradation

Detected Mar 26, 2026 11:13 AM EDT · Resolved Mar 26, 2026 1:21 PM EDT · Duration about 2 hours

PPRO's iDeal payment service experienced a major degradation affecting Knab transactions for 2.1 hours. The service disruption impacted normal payment processing performance parameters. The issue was resolved through collaboration between PPRO support teams and external providers, with full service restoration confirmed.

Major March 25, 2026

March 2026: iDeal | Severe Service Degradation

Detected Mar 25, 2026 10:41 AM EDT · Resolved Mar 25, 2026 10:51 AM EDT · Duration 10 minutes

PPRO's iDEAL payment method experienced severe service degradation due to an external issue beyond PPRO's control. The incident affected iDEAL payment processing for 10 minutes on March 25, 2026. The service was restored and the incident was resolved after the external issue was addressed.

Major March 24, 2026

March 2026: eps | Raiffeisen Bank, HYPO Upper Austria, Volkskreditbank, Posojilnica Bank | Partial Service Degradation

Detected Mar 24, 2026 4:19 AM EDT · Resolved Mar 24, 2026 5:02 AM EDT · Duration 43 minutes

PPRO's eps service experienced a major degradation affecting Raiffeisen Bank, HYPO Upper Austria, Volkskreditbank, and Posojilnica Bank for 43 minutes. The incident was identified and investigated by support teams working with external providers. The service was restored to normal performance parameters and operations resumed.