PPRO Outage History

PPRO's Swish payment service experienced severe degradation for 1.4 hours due to an internal system change. The engineering team identified the root cause, implemented a fix, and monitored the service to ensure stable recovery. Operations returned to normal performance parameters after full resolution.

PPRO experienced a partial service degradation affecting iDeal payment processing that lasted 36 minutes. The incident was caused by an external service provider/partner issue that impacted normal operations. The external provider confirmed full resolution and operations returned to normal performance parameters.

PPRO's Credit Card service in Chile experienced a partial service degradation for 4.2 hours due to an internal system change. The degradation was identified and analyzed by technical teams who worked actively on a resolution. The PPRO engineering team fully resolved the issue, restoring operations to normal performance parameters.

PPRO experienced a major service degradation affecting the eps (Erste Bank und Sparkassen) payment component due to an issue at the external provider level. The incident lasted 37 minutes, during which PPRO maintained contact with the provider's technical support team. The external provider resolved the underlying issue and confirmed full restoration of normal operations.

PPRO experienced a 4.7-hour service degradation affecting Credit Card processing in Chile due to an issue at their external provider/partner level. The degradation impacted normal credit card operations for Chilean transactions. The external service provider confirmed full resolution and operations returned to normal performance parameters.

PPRO's Credit Card service in Chile experienced a partial service degradation for 6.8 hours due to an internal system change. The degradation was identified and analyzed by technical teams who worked actively on a resolution. The PPRO engineering team fully resolved the issue, restoring operations to normal performance parameters.

PPRO experienced a partial service degradation affecting Bizum payment processing for 15 minutes. The issue was caused by an internal system change that disrupted normal operations. The engineering team identified and resolved the problem, restoring Bizum services to normal performance parameters.

PPRO experienced a partial service degradation affecting MB multibanco refunds for 5.6 hours. The issue was identified as originating from an external service provider/partner rather than PPRO's internal systems. The external provider confirmed full resolution and operations returned to normal performance.

PPRO's Transaction Processing Platform experienced a partial service degradation affecting multiple payment methods including Ideal, Bancontact, P24, Twint, MBWay, Multibanco, Blik, and Blikonclik. The engineering team investigated and fully resolved the issue within 17 minutes, restoring normal operations.

PPRO experienced a partial service degradation affecting Credit Card payments in Chile that lasted 4.5 hours. The engineering team investigated the root cause while the service operated with reduced functionality. The external service provider confirmed full resolution and operations returned to normal performance.