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PPRO Outage History

Every past PPRO outage tracked by IsDown, with detection times, duration, and resolution details.

There were 2740 PPRO outages since April 2021. The 734 outages from the last 12 months are summarized below, with incident details, duration, and resolution information.

Major April 24, 2026

April 2026: Test ITSM | test | Partial Service Degradation

Detected Apr 24, 2026 8:27 PM EDT · Resolved Apr 24, 2026 8:34 PM EDT · Duration 7 minutes

PPRO experienced a partial service degradation affecting the Test ITSM component that lasted 7 minutes. The monitoring system detected the issue and the internal engineering team investigated to resolve it. The incident was classified as major status during the brief outage period.

Major April 24, 2026

April 2026: Test ITSM | test | Partial Service Degradation

Detected Apr 24, 2026 7:16 PM EDT · Resolved Apr 24, 2026 7:22 PM EDT · Duration 7 minutes

PPRO experienced a partial service degradation affecting the Test ITSM component that lasted 7 minutes. The monitoring system detected the issue and the internal engineering team investigated to resolve it. The incident was classified as major status during the brief outage period.

Major April 24, 2026

April 2026: Test ITSM | testtest | Partial Service Degradation

Detected Apr 24, 2026 7:03 PM EDT · Resolved Apr 24, 2026 7:18 PM EDT · Duration 15 minutes

PPRO experienced a partial service degradation affecting the Test ITSM component that lasted 15 minutes. The monitoring system detected the issue and the internal engineering team investigated to identify the root cause. The incident was classified as major status and has been resolved.

Major April 24, 2026

April 2026: Bancontact | BNP PARIBAS FORTIS | Partial Service Degradation

Detected Apr 24, 2026 6:28 PM EDT · Resolved Apr 24, 2026 6:58 PM EDT · Duration 30 minutes

PPRO's Bancontact payment service experienced a major degradation for 30 minutes due to an internal system change. The service disruption affected BNP PARIBAS FORTIS Bancontact transactions during this period. The PPRO engineering team successfully resolved the issue and restored normal operations.

Major April 24, 2026

April 2026: Test ITSM | test | Partial Service Degradation

Detected Apr 24, 2026 6:26 PM EDT · Resolved Apr 24, 2026 6:31 PM EDT · Duration 5 minutes

PPRO experienced a partial service degradation affecting the Test ITSM component that lasted 5 minutes. The monitoring system detected the issue and the internal engineering team investigated to identify the root cause. The incident was classified as major status but was resolved quickly.

Major April 24, 2026

April 2026: Test ITSM | test | Partial Service Degradation

Detected Apr 24, 2026 4:47 PM EDT · Resolved Apr 24, 2026 5:06 PM EDT · Duration 19 minutes

PPRO experienced a partial service degradation affecting the Test ITSM component that lasted 19 minutes. The monitoring system detected the issue and the internal engineering team investigated to determine the root cause. The incident was classified as major status and has been resolved.

Major April 23, 2026

April 2026: Twint | | Partial Service Degradation

Detected Apr 23, 2026 8:55 PM EDT · Resolved Apr 23, 2026 10:08 PM EDT · Duration about 1 hour

PPRO experienced a partial service degradation affecting Twint payment processing that lasted 1.2 hours. The engineering team investigated and fully resolved the issue, with operations returning to normal performance parameters.

Major April 23, 2026

April 2026: Test ITSM | testest | Severe Service Degradation

Detected Apr 23, 2026 3:48 PM EDT · Resolved Apr 23, 2026 10:03 PM EDT · Duration about 6 hours

PPRO experienced a severe service degradation affecting the Test ITSM system that lasted 6.3 hours. The monitoring system detected the issue and the internal engineering team investigated to identify the root cause. The incident was classified as major status with ongoing investigation efforts to restore normal service operations.

Major April 23, 2026

April 2026: Test ITSM | testcomponent | Partial Service Degradation

Detected Apr 23, 2026 3:44 PM EDT · Resolved Apr 23, 2026 10:03 PM EDT · Duration about 6 hours

PPRO experienced a partial service degradation affecting the Test ITSM component that lasted 6.3 hours. The monitoring system detected the issue and the internal engineering team investigated to determine the root cause. The incident was classified as major status and required a swift resolution effort.

Major April 23, 2026

April 2026: [External] eps | Bank Austria | Partial Service Degradation

Detected Apr 23, 2026 8:14 AM EDT · Resolved Apr 23, 2026 8:27 AM EDT · Duration 14 minutes

PPRO experienced a major service degradation affecting the eps payment method due to issues at Bank Austria's provider level. The incident lasted 14 minutes and impacted payment processing operations. The external service provider confirmed full resolution and operations returned to normal performance.