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PPRO Outage History

Every past PPRO outage tracked by IsDown, with detection times, duration, and resolution details.

There were 2740 PPRO outages since April 2021. The 734 outages from the last 12 months are summarized below, with incident details, duration, and resolution information.

Major April 26, 2026

April 2026: Test ITSM | test only | Partial Service Degradation

Detected Apr 26, 2026 2:14 PM EDT · Resolved Apr 26, 2026 2:20 PM EDT · Duration 5 minutes

PPRO experienced a partial service degradation affecting the Test ITSM component that lasted 5 minutes. The monitoring system detected the issue and the internal engineering team investigated to identify the root cause. The incident was classified as major status during the brief outage period.

Major April 26, 2026

April 2026: Test ITSM | N/A | Partial Service Degradation

Detected Apr 26, 2026 10:57 AM EDT · Resolved Apr 26, 2026 11:31 AM EDT · Duration 34 minutes

PPRO experienced a partial service degradation for 34 minutes caused by an internal system change. Technical teams analyzed the issue and worked on remediation steps. The incident was resolved after the necessary fixes were implemented.

Major April 25, 2026

April 2026: Test ITSM | testest | Partial Service Degradation

Detected Apr 25, 2026 11:25 PM EDT · Resolved Apr 25, 2026 11:50 PM EDT · Duration 25 minutes

PPRO experienced a major service degradation lasting 25 minutes, caused by an internal system change. Technical teams identified the issue and actively worked on remediation. The incident was resolved after implementing the necessary fixes.

Major April 25, 2026

April 2026: [External] iDeal | ASN Bank | Partial Service Degradation

Detected Apr 25, 2026 10:55 PM EDT · Resolved Apr 25, 2026 11:42 PM EDT · Duration about 1 hour

PPRO experienced a major service degradation with iDeal payments through ASN Bank due to an issue at the external provider level. The degradation affected payment processing operations for 47 minutes. The external service provider resolved the issue and operations returned to normal performance.

Major April 25, 2026

April 2026: [External] Test ITSM | testtesttt | Severe Service Degradation

Detected Apr 25, 2026 7:57 PM EDT · Resolved Apr 25, 2026 8:09 PM EDT · Duration 12 minutes

PPRO experienced a severe service degradation caused by an issue at the provider/partner level. The incident lasted 12 minutes and was resolved through coordination with the external provider's technical support team.

Major April 25, 2026

April 2026: Test ITSM | test | Severe Service Degradation

Detected Apr 25, 2026 6:52 PM EDT · Resolved Apr 25, 2026 6:57 PM EDT · Duration 5 minutes

PPRO's Test ITSM service experienced a severe service degradation that was detected by their monitoring system. The internal engineering team investigated the root cause of the issue affecting the Test ITSM component. The incident was resolved within 5 minutes.

Major April 25, 2026

April 2026: Test ITSM | testonly | Partial Service Degradation

Detected Apr 25, 2026 3:40 PM EDT · Resolved Apr 25, 2026 3:49 PM EDT · Duration 9 minutes

PPRO experienced a partial service degradation affecting the Test ITSM component that lasted 9 minutes. The monitoring system detected the issue and the internal engineering team investigated to resolve it. The incident was classified as major status during the brief outage period.

Major April 25, 2026

April 2026: Bancontact | BNP PARIBAS FORTIS | Partial Service Degradation

Detected Apr 25, 2026 2:14 PM EDT · Resolved Apr 25, 2026 9:17 PM EDT · Duration about 7 hours

PPRO's Bancontact payment service experienced a major degradation for 7.1 hours due to an internal system change. The service disruption was identified and analyzed by technical teams who worked actively on remediation. The PPRO engineering team fully resolved the issue, restoring normal performance parameters.

Major April 25, 2026

April 2026: Test ITSM | test | Partial Service Degradation

Detected Apr 25, 2026 1:56 PM EDT · Resolved Apr 25, 2026 2:17 PM EDT · Duration 21 minutes

PPRO experienced a partial service degradation affecting the Test ITSM component that lasted 21 minutes. The monitoring system detected the issue and the internal engineering team investigated to identify the root cause. The incident was classified as major status and has been resolved.

Major April 24, 2026

April 2026: Credit Card - Mexico | | Partial Service Degradation

Detected Apr 24, 2026 11:12 PM EDT · Resolved Apr 24, 2026 11:59 PM EDT · Duration about 1 hour

PPRO's Credit Card service in Mexico experienced a partial service degradation for 47 minutes due to an internal system change. The degradation was identified and analyzed by technical teams who worked actively on remediation. The PPRO engineering team fully resolved the issue, restoring operations to normal performance parameters.