PPRO Outage History

PPRO's Test ITSM service experienced a partial service degradation that was detected by their monitoring system. The incident affected the Test ITSM service's normal performance parameters for 4 minutes. The PPRO engineering team investigated and fully resolved the issue, restoring operations to normal.

The PPRO monitoring system detected a partial service degradation affecting Test ITSM that lasted 5 minutes. The internal engineering team investigated the root cause during the incident. The issue was classified as a major status incident but was resolved within the short timeframe.

PPRO experienced a partial service degradation affecting Bancontact payment processing for 25 minutes. The incident was caused by issues with an external service provider/partner and was resolved once the partner confirmed full restoration of their services. Operations returned to normal performance parameters after the external resolution.

PPRO experienced a partial service degradation affecting Bancontact payment processing for 29 minutes. The monitoring system detected the issue and the internal engineering team investigated the root cause. The service degradation was fully resolved and operations returned to normal performance parameters.

PPRO experienced a partial service degradation affecting Przelewy24 payment services for 42 minutes. The incident was identified by PPRO's monitoring system and investigated by their internal engineering team. The external service provider confirmed full resolution and operations returned to normal performance.

PPRO experienced a major service incident affecting iDeal payments through Knab N.V. due to partial service degradation at the external provider level. The issue was identified and confirmed as originating from the partner's infrastructure, impacting normal payment processing operations. The external service provider resolved the degradation after 35 minutes, restoring all services to normal performance parameters.

PPRO experienced a partial service degradation affecting Przelewy24 payment services for 52 minutes. The incident was identified by PPRO's monitoring system and investigated by their internal engineering team. The external service provider confirmed full resolution and operations returned to normal performance.

PPRO experienced a severe service degradation affecting Twint payment processing that lasted 16 minutes. The engineering team investigated and fully resolved the issue, restoring normal operations. All Twint services returned to normal performance parameters.

PPRO's Transaction Processing Platform experienced severe service degradation for 53 minutes due to an internal system change. The engineering team identified the root cause, implemented a fix, and monitored the recovery to ensure stable performance. The service was fully restored to normal operating parameters.

PPRO experienced a major service degradation with Bancontact payments due to an issue at their external provider BNP Paribas Fortis. The incident affected Bancontact payment processing for 9 minutes before the external provider confirmed full resolution and operations returned to normal.