PPRO Outage History

PPRO's eps payment service experienced a partial service degradation affecting BAWAG P.S.K. AG transactions for 5.3 hours. The monitoring system detected the issue, and support teams investigated the problem while collaborating with external providers to identify the root cause. The service degradation was resolved and eps returned to normal performance parameters.

PPRO's eps (Erste Bank und Sparkassen) payment service experienced a partial service degradation that lasted 40 minutes. The issue was identified and investigated by support teams working with external providers. The service was restored to normal performance parameters and full functionality was resumed.

PPRO experienced a partial service degradation affecting Bancontact payment processing for 10 minutes on March 21, 2026. The monitoring system detected the issue at 10:53 UTC and the service was restored to normal performance parameters by 11:02 UTC.

PPRO experienced a major service degradation affecting Bancontact payments, specifically impacting BELFIUS BANK and BNP PARIBAS FORTIS transactions. The incident lasted 53 minutes before support teams resolved the issue and restored normal service performance. Bancontact payment processing has returned to normal operating parameters.

PPRO's eps service experienced a partial degradation that lasted 47 minutes. The issue was identified and investigated by support teams working with external providers. The service was restored to normal performance parameters and full operations resumed.

PPRO's iDeal payment service experienced a major degradation affecting ASN and Regio Bank for 15 minutes on March 20, 2026. The incident was identified at 09:00 UTC and resolved by 09:12 UTC. The service was restored to normal performance parameters after support teams worked with external providers to address the issue.

PPRO's monitoring system detected a partial service degradation affecting Bancontact payment processing, specifically impacting Cloud Wallet Standalone and Issuer authentications. The degradation lasted 1.5 hours and was actively investigated by support teams working with external providers. The service was restored to normal performance parameters and is now operating within expected levels.

PPRO experienced a partial service degradation affecting Credit Card transactions in Mexico for 2.1 hours. The monitoring system detected performance issues outside normal parameters, prompting an investigation. The service was fully restored and returned to normal operating performance.

PPRO's eps payment service for Raiffeisen Banking Group Austria experienced a partial service degradation that lasted 2.9 hours. The monitoring system detected performance issues outside normal parameters, affecting the eps payment component. The service was restored to normal operating conditions after investigation and remediation efforts.

PPRO experienced a major service degradation affecting iDeal payments for Regio Bank and ASN Bank customers. The incident lasted 2.2 hours, during which payment processing through these banks was partially impacted. The service was restored and returned to normal performance parameters after support teams worked with external providers to resolve the issue.