Outage in ProdataKey
Slow loading pages on PDK.IO
Resolved MinorIncident Report
This morning, we are experiencing slow-loading pages on PDK.IO. The PDK Engineering team is investigating the issue, and we anticipate a resolution soon.
Please note that this does not affect local access control operations at your site.
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Latest Updates ( sorted recent to last )
RESOLVED
9 months ago - at 05/12/2025 06:52PM
We have identified the issue causing the slow page loading and it is now resolved.
Thank you for your patience!
INVESTIGATING
9 months ago - at 05/12/2025 06:38PM
This morning, we are experiencing slow-loading pages on PDK.IO. The PDK Engineering team is investigating the issue, and we anticipate a resolution soon.
Please note that this does not affect local access control operations at your site.
Latest ProdataKey outages
Delayed availability of recent events in reporting - about 1 month ago
Interruption in cloud to cloud node node communication for some sites - about 1 month ago
Status Update: Reporting Services Unavailable (Maintenance) - about 2 months ago
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