Outage in Proof
eNote related functionality is impacted (real estate only)
Resolved MajorIncident Report
One of our e-vault providers is experiencing an outage. This impacts the ability of signers to view and sign eNotes.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
6 months ago - at 06/18/2025 08:41PM
This incident has been resolved.
IDENTIFIED
6 months ago - at 06/18/2025 08:21PM
This incident is still ongoing. Because of the limited impact, going forward we will send the updates to affected customers only.
IDENTIFIED
6 months ago - at 06/18/2025 07:43PM
Our vendor acknowledges the incident and continues to work on the resolution with highest priority. There is no ETA for the fix yet. Impact is contained to eNote related functionality for real estate customers using specific vault provider.
The rest of Proof platform continues to function normally.
INVESTIGATING
6 months ago - at 06/18/2025 07:11PM
One of our e-vault providers is experiencing an outage. This impacts the ability of signers to view and sign eNotes.
Latest Proof outages
Issue with 3rd-party services impacting eNotes - 3 days ago
Delays in Processing Documents - 27 days ago
Performance impact on Proof platform - about 2 months ago
Delay in document processing - 2 months ago
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