Admin Portal Slow to Respond

The admin portal has been operating as expected after a fix was deployed by our provider. We will continue to monitor this closely for at least the next 60 minutes before we determine that this incident is resolved.

If you continue to experience issues that you believe are related to this incident, please report the details to PubNub Support (support@pubnub.com).

We are continuing to work with the provider to fix the issue, and some improvements are already implemented and apparent.

The engineering team has confirmed the issue is with a downstream provider, and is taking necessary steps to escalate with them and resolve as quickly as possible.

Due to an issue at a downstream provider, the admin portal at admin.pubnub.com is currently taking an abnormally long time to respond, and some functionality within the portal may time out. We are investigating the issue. Other PubNub services are unaffected, and are operating normally.