Outage in PubNub
Presence Server Errors and Elevated Latency
Resolved Minor
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Outage Details
Components affected
PubNub North America Points of Presence PubNub Southern Asia Points of Presence PubNub Asia Pacific Points of Presence PubNub European Points of Presence PubNub Presence ServiceLatest Updates ( sorted recent to last )
With no further issues observed, the incident has been resolved. We will follow up soon with a root cause analysis.
If you believe you experienced impact related to this incident, please report them to PubNub Support at support@pubnub.com.
We continue to monitor the situation to guarantee that stability is fully restored.
We have identified the issue and have taken effective remediation actions, and our engineers are diligently monitoring the situation to guarantee that stability is fully restored.
At about 6:26 PM UTC, Presence service started to experience elevated latencies and server errors in all PoPs. PubNub Technical Staff is currently investigating and more updates will follow once available.
If you are experiencing issues and believe them to be related to this incident, please report them to PubNub Support at support@pubnub.com.
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