Outage in PubNub

Increased errors and latency in FRA region

Resolved Minor
June 27, 2025 - Started about 1 month ago - Lasted about 3 hours
Official incident page

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Outage Details

At approximately 08:15 UTC, PubNub services began experiencing elevated latencies and server errors in the Europe region. PubNub Technical Staff is currently investigating, and more updates will follow once available.
Components affected
PubNub European Points of Presence
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 06/27/2025 11:53AM

With no further issues observed, the incident has been resolved. We will follow up soon with a root cause analysis.
If you believe you experienced an impact related to this incident, please report it to PubNub Support at support@pubnub.com.

MONITORING about 1 month ago - at 06/27/2025 10:59AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 1 month ago - at 06/27/2025 10:48AM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 1 month ago - at 06/27/2025 10:06AM

The PubNub Technical Staff continues to investigate. More updates will follow once available.

INVESTIGATING about 1 month ago - at 06/27/2025 09:21AM

At approximately 08:15 UTC, PubNub services began experiencing elevated latencies and server errors in the Europe region. PubNub Technical Staff is currently investigating, and more updates will follow once available.

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