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Outage in PubNub

Increased errors and latency in FRA region

Resolved Minor
June 30, 2025 - Started 10 months ago - Lasted about 1 hour
Official incident page

Incident Report

At approximately 13:11 UTC, PubNub services began experiencing elevated latencies and server errors in the Europe & North US region. PubNub Technical Staff is currently investigating, and more updates will follow once available.
Components affected
PubNub European Points of Presence PubNub North America Points of Presence

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Latest Updates ( sorted recent to last )
RESOLVED 10 months ago - at 06/30/2025 03:01PM

With no further issues observed, the incident has been resolved. We will follow up soon with a root cause analysis.
If you believe you experienced an impact related to this incident, please report it to PubNub Support at support@pubnub.com.

MONITORING 10 months ago - at 06/30/2025 02:19PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 10 months ago - at 06/30/2025 02:01PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 10 months ago - at 06/30/2025 01:39PM

At approximately 13:11 UTC, PubNub services began experiencing elevated latencies and server errors in the Europe & North US region. PubNub Technical Staff is currently investigating, and more updates will follow once available.

Latest PubNub outages

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Increased latency and errors observed in US-West - 6 months ago
Elevated latencies and errors for multiple services in US-west and US East - 6 months ago
Potential for some missed messages for subscribers in IAD - 6 months ago

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