Outage in PubNub
Increase Latency and Errors in Presence in the US (East and West) and AP-North regions
Resolved MinorIncident Report
At approximately 17:18 UTC, PubNub Presence services began experiencing elevated latencies and server errors in the Asia Pacific-North and US regions. PubNub Technical Staff is currently investigating, and more updates will follow once available.
Components affected
PubNub Asia Pacific Points of Presence PubNub Presence Service PubNub North America Points of PresenceTrusted by 1000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
9 months ago - at 07/08/2025 06:16PM
With no further issues observed for the past 30 minutes, the incident has been resolved. We will follow up soon with a root cause analysis. If you believe you experienced an impact related to this incident, please report it to PubNub Support at support@pubnub.com.
MONITORING
9 months ago - at 07/08/2025 05:46PM
Services have returned to normal and we will continue monitoring for the next 30 minutes.
INVESTIGATING
9 months ago - at 07/08/2025 05:39PM
We are continuing to investigate this issue.
INVESTIGATING
9 months ago - at 07/08/2025 05:36PM
At approximately 17:18 UTC, PubNub Presence services began experiencing elevated latencies and server errors in the Asia Pacific-North and US regions. PubNub Technical Staff is currently investigating, and more updates will follow once available.
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