Outage in PubNub

Increase Latency and Errors in Presence in the US (East and West) and AP-North regions

Resolved Minor
July 08, 2025 - Started 8 days ago - Lasted 42 minutes
Official incident page

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Outage Details

At approximately 17:18 UTC, PubNub Presence services began experiencing elevated latencies and server errors in the Asia Pacific-North and US regions. PubNub Technical Staff is currently investigating, and more updates will follow once available.
Components affected
PubNub Asia Pacific Points of Presence PubNub Presence Service PubNub North America Points of Presence
Latest Updates ( sorted recent to last )
RESOLVED 8 days ago - at 07/08/2025 06:16PM

With no further issues observed for the past 30 minutes, the incident has been resolved. We will follow up soon with a root cause analysis. If you believe you experienced an impact related to this incident, please report it to PubNub Support at support@pubnub.com.

MONITORING 8 days ago - at 07/08/2025 05:46PM

Services have returned to normal and we will continue monitoring for the next 30 minutes.

INVESTIGATING 8 days ago - at 07/08/2025 05:39PM

We are continuing to investigate this issue.

INVESTIGATING 8 days ago - at 07/08/2025 05:36PM

At approximately 17:18 UTC, PubNub Presence services began experiencing elevated latencies and server errors in the Asia Pacific-North and US regions. PubNub Technical Staff is currently investigating, and more updates will follow once available.

Latest PubNub outages

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Presence API errors & latency in US and AP North - 2 months ago
Increase Latency and Errors in Presence in the US (East and West) and AP-North regions - 2 months ago

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