Check if Purple is down, recent outages, user-reported issues, and outages map.
Purple is working normally
Last checked from Purple's status page a few minutes ago
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 5 incidents since started monitoring Purple status in June 2023. We collect data from 4400+ services, and normalize the data to give you a clear picture of the impact of the outage.
11 months ago · lasted about 1 hour
The issue has been identified and a fix is being implemented.
about 3 years ago · ongoing
We are currently investigating this issue.
over 3 years ago · ongoing
The Portal API had downtime between 15:25 and 17:16. This was due to an update to the platform causing a configuration issue. This has now been resolved.
We've tracked and collected 5 incidents since started monitoring Purple status
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Shahala
This purple site and app note working my phone
fotis
cant log in no email found
Dave
Unable to login. Please try again later
Devika
It always showing retry and not responding
Divya
App is not getting open. Showing error "something went wrong" . I downloaded app yesterday morning and from since it's showing same error.
Joshy
Purple app never opened in my realme mobile phone
Olga
I can’t access my videos. What happened to this app. Can’t log in it says “undefined “
Karthik
My internet is strong but when I installed something went wrong is showing
Fatma
App not opening and showing something went wrong I have strong internet connectivity
Priyanka
Issue with Purplle App on Android I am experiencing an issue with the Purplle app on my Android device. Every time I try to open the app, I receive a "Something went wrong" error. I have already tried the following steps: 1. Updated the app 2. Reinstalled the app 3. Cleared cache and a...
Disha
The purplle app is not opening it shows something went wrong and the website is also not opening
Bhavatharani
Product page is not opening
Chuck
Wont bring up credentials page
Charlie
Trying to log on my account is unlimited and it says internal server error and can’t log in
Shweta
The app is not working, it is not opening
Barbara
I can't log to my Purple Id
Harry
Not working Says on screen unable to contact url
Becky
Nothing will play, just a blue circle going round despite trying movies, live tv, sky. Please help
Gypsie
Keeps freezing and takes 5 mins to open anything
Michelle
not loading then freezing
Adam
purple keeps loading, so no picture.
Edward
App on fire stick keeps on dropping out (looping) and restarting loosing about 20 seconds then repeating previous content .I only watch live content eg sport
Martin
I have the purple player app on my iPad and today I can not play any movies or series ect it just buffers and a black screen i have cleared data and also deleted the app and reinstalled it still no good please help
Jeremy
I can't search or change my preferences and it shows none of my likes or conversations with the 4 people I matched with
Paramita
This app is not opening for few days, showing retry and I need it urgent. So please figure it out and solve the problem.
liam
unable to login please try again later
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Purple isn't down. You can check Purple status and incident details on the top of the page. IsDown continuously monitors Purple official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Purple is currently operational. You can check Purple status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Purple being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Purple official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Purple last outage was on October 30, 2024 with the title "Access / Splashpages inaccessible"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Purple and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
IsDown offers an easy way to monitor Purple with maximum flexibility
IsDown monitors Purple for major outages. A major outage is when Purple experiences a critical issue that severely affects one or more services/regions. When Purple marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors Purple status page for minor outages. A minor outage is when Purple experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in Purple status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Purple publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Purple and all their 19 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Purple and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
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