Is Purple Down? Check current status

Check if Purple is down, official outages, user-reported issues, and outages map.

Current Purple status

Purple status updated a few minutes ago

Purple is working normally

IsDown checked Purple status on at , and appears to be operational. We've received 0 user reports in the past 24 hours. IsDown collects in real-time Purple status data from official sources and user reports.

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Purple service health. Issues reported in the last 24 hours

Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Working Normally
Possible Incident
Confirmed Outage
Purple Outage Map

View Purple Reports Map

Purple recent outages and downtime history

IsDown has tracked 5 incidents since started monitoring Purple status in June 2023. We collect data from 4600+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Purple outages and also issues that we're started by a spike in crowdsource reports.

Date Incident Duration
Oct 30, 2024
06:30 PM EDT
Minor
Access / Splashpages inaccessible
The issue has been identified and a fix is being implemented.
about 1 hour
Jul 19, 2022
12:28 PM EDT
Major
R2 - Location and Radius
We are currently investigating this issue.
Ongoing
May 05, 2022
12:38 PM EDT
Minor
US - API Downtime
The Portal API had downtime between 15:25 and 17:16. This was due to an update to the platform ca...
Ongoing
May 05, 2022
10:30 AM EDT
Minor
US - API Downtime
The Portal API had downtime between 15:25 and 17:16. This was due to an update to the platform ca...
Ongoing
Apr 22, 2022
03:30 PM EDT
Minor
Slowness in loading US - Portal and Access
Due to an increase in web traffic, both Portal and Access services had slow responses. Services w...
Ongoing
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User comments about Purple status

See what users are saying about Purple issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.

  • Live channels not loading.

  • Wont open even with run as administrator.

  • can't login, blank screen.

  • William - My account closes as soon as it opens. I reinstalled the app, cleared my cache, restarted my phone and nothing works.

  • Nathan - Cannot connect. No calls accepted from customer service to myself or reception.

  • Myo - Hello, I'm contacting you because when I try to connect to Purple, it gives me an internet connection error and tells me to try again. But nothing happens, I've tried about ten times.I am waiting for the problem to be resolved so that I can log in again. Please. Thank you..

  • i tried to login in purple launcher with my gmail email. but after few seconds. i get the error : network connection error.

  • Keeps crashing when app opens for not even a second.

  • Apsara - My purple app is not working. Even website also nit working. Since 2 week.

  • Tykorian - I’m trying to open the purp app and it keeps closing why is this?.

  • Pratiksha - Purplle app is not opening from last 6-7 days whenever I open the app they show something went wrong try later I don't know why ? What happens to purplle.

  • Arjoma - The Purplle app is not opening at all. My order is supposed to come today but as the app is not opening I can’t see the status .

  • Shahala - This purple site and app note working my phone .

  • fotis - cant log in no email found.

  • Dave - Unable to login. Please try again later.

  • Devika - It always showing retry and not responding .

  • Divya - App is not getting open. Showing error "something went wrong" . I downloaded app yesterday morning and from since it's showing same error..

  • Joshy - Purple app never opened in my realme mobile phone.

  • Olga - I can’t access my videos. What happened to this app. Can’t log in it says “undefined “.

  • Karthik - My internet is strong but when I installed something went wrong is showing.

  • Fatma - App not opening and showing something went wrong I have strong internet connectivity .

  • Priyanka - Issue with Purplle App on Android I am experiencing an issue with the Purplle app on my Android device. Every time I try to open the app, I receive a "Something went wrong" error. I have already tried the following steps: 1. Updated the app 2. Reinstalled the app 3. Cleared cache and a....

  • Disha - The purplle app is not opening it shows something went wrong and the website is also not opening .

  • Bhavatharani - Product page is not opening .

  • Chuck - Wont bring up credentials page.

  • Charlie - Trying to log on my account is unlimited and it says internal server error and can’t log in .

  • Shweta - The app is not working, it is not opening .

  • Barbara - I can't log to my Purple Id.

  • Harry - Not working Says on screen unable to contact url.

  • Becky - Nothing will play, just a blue circle going round despite trying movies, live tv, sky. Please help.

Purple components or services current status

Component Status
Location Services OK
Region 1: Americas OK
Region 2: Europe, the Middle East and Africa OK
Region 3: Asia-Pacific OK

WiFi management and analytics platform offering customer API, content filtering, RADIUS for WiFi authorization, and a captive portal for end-user access.

Monitoring Purple since June 2023

Tracking 19 Purple services and regions

Need help? Try here:
Support at website.
Check their status page.

0 incidents in 2025

How to monitor the status of Purple and all your dependencies?

IsDown is a status page aggregator that monitors if Purple and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when Purple, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.

How IsDown monitors Purple?

IsDown monitors Purple health in almost real-time

Every few minutes we go to the status page of Purple (and 4,600+ other services) and check if they are experiencing issues. We collect the status and outage information of Purple's 19 components. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.

The moment an issue is detected in Purple, IsDown sends an alert and updates your status page

Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Purple and other services.

One status page to monitor all your external dependencies

What you get when monitoring Purple with IsDown

Track Purple incidents and downtimes by severity

IsDown checks Purple official status page for major/minor outages or downtimes. A major outage is when Purple experiences a critical issue that severely affects one or more services/regions. A minor incident is when Purple experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Purple outage, we send you an alert and update your dashboard and status page.

Get alerted as soon as users reports problems with Purple

Purple and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.

All the details of Purple outages and downtimes

IsDown collects all information from the outages published in Purple status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Prepare for upcoming Purple maintenance events

Purple publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Only get alerted on the Purple outages that impact your business

IsDown monitors Purple and all their 19 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

One platform to monitor all your external dependencies

Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor Purple but also 4,600 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.

Monitor Purple and all your external dependencies in real-time

Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.

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Monitor Purple and all your external dependencies in real-time

Get notified imediatelly when there's an issue with Purple or other services

Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Purple and other services.

Start Monitoring for Free
Get notified imediatelly when there's an issue with Purple or other services

Send outage information from Purple and other services to your tools

IsDown integrates with 20+ tools. Connect the status of Purple and 4,600 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.

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Send outage information from Purple and other services to your tools

Share Purple status in your status page

Create a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is Purple down?'

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Share Purple status in your status page

Purple Downdetector vs IsDown

Need similar to Downdetector Purple alerts? IsDown might be the solution for you. While Downdetector relies on user-submitted reports to detect Purple outages, IsDown monitors Purple's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:

Features
Downdetector
Official Purple status page monitoring with real-time incident details.
Monitor 4,600+ services including Purple in a single dashboard.
Instant Purple outage alerts sent to Slack, Teams, PagerDuty, and more.
Combined monitoring of Purple official status and user-reported issues.
Maintenance feed for Purple
Granular alerts filtering by Purple components and regions.
Start Monitoring Purple with IsDown

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Frequently Asked Questions

Is Purple down today?

Purple isn't down. You can check Purple status and incident details on the top of the page. IsDown continuously monitors Purple official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current Purple status?

Purple is currently operational. You can check Purple status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Purple outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is Purple down today or just slow?

Currently there's no report of Purple being slow. Check on the top of the page if there are any reported problems by other users.

How are Purple outages detected?

IsDown monitors the Purple official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is Purple having an outage right now?

Purple last outage was on October 30, 2024 with the title "Access / Splashpages inaccessible"

How to check if Purple is down?

Why use IsDown to monitor Purple instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Purple and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector when monitoring Purple?

IsDown and DownDetector help users determine if Purple is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Purple's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

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