Is Purple Down? Check current status

Check if Purple is down, official outages, user-reported issues, and outages map.

Current Purple status

Purple is working normally

Updated from Purple official status page a few minutes ago

Purple not working for you?

Purple service health. Issues reported in the last 24 hours

Working Normally
Possible Incident
Confirmed Outage

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe. Sign up for free to see more Purple status data.

Purple Outage Map

View Purple Outage Reports Map

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Purple recent outages and downtime history

IsDown has tracked 5 incidents since started monitoring Purple status in June 2023. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage.

Date Incident Duration
Oct 30, 2024
10:30 PM WET
Minor
Access / Splashpages inaccessible
The issue has been identified and a fix is being implemented.
about 1 hour
Jul 19, 2022
05:28 PM WEST
Major
R2 - Location and Radius
We are currently investigating this issue.
Ongoing
May 05, 2022
05:38 PM WEST
Minor
US - API Downtime
The Portal API had downtime between 15:25 and 17:16. This was due to an update to the platform ca...
Ongoing
May 05, 2022
03:30 PM WEST
Minor
US - API Downtime
The Portal API had downtime between 15:25 and 17:16. This was due to an update to the platform ca...
Ongoing
Apr 22, 2022
08:30 PM WEST
Minor
Slowness in loading US - Portal and Access
Due to an increase in web traffic, both Portal and Access services had slow responses. Services w...
Ongoing
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Purple reported issues and comments

  • Apsara - My purple app is not working. Even website also nit working. Since 2 week.

  • Tykorian - I’m trying to open the purp app and it keeps closing why is this?.

  • Pratiksha - Purplle app is not opening from last 6-7 days whenever I open the app they show something went wrong try later I don't know why ? What happens to purplle.

  • Arjoma - The Purplle app is not opening at all. My order is supposed to come today but as the app is not opening I can’t see the status .

  • Shahala - This purple site and app note working my phone .

  • fotis - cant log in no email found.

  • Dave - Unable to login. Please try again later.

  • Devika - It always showing retry and not responding .

  • Divya - App is not getting open. Showing error "something went wrong" . I downloaded app yesterday morning and from since it's showing same error..

  • Joshy - Purple app never opened in my realme mobile phone.

  • Olga - I can’t access my videos. What happened to this app. Can’t log in it says “undefined “.

  • Karthik - My internet is strong but when I installed something went wrong is showing.

  • Fatma - App not opening and showing something went wrong I have strong internet connectivity .

  • Priyanka - Issue with Purplle App on Android I am experiencing an issue with the Purplle app on my Android device. Every time I try to open the app, I receive a "Something went wrong" error. I have already tried the following steps: 1. Updated the app 2. Reinstalled the app 3. Cleared cache and a....

  • Disha - The purplle app is not opening it shows something went wrong and the website is also not opening .

  • Bhavatharani - Product page is not opening .

  • Chuck - Wont bring up credentials page.

  • Charlie - Trying to log on my account is unlimited and it says internal server error and can’t log in .

  • Shweta - The app is not working, it is not opening .

  • Barbara - I can't log to my Purple Id.

  • Harry - Not working Says on screen unable to contact url.

  • Becky - Nothing will play, just a blue circle going round despite trying movies, live tv, sky. Please help.

  • Gypsie - Keeps freezing and takes 5 mins to open anything .

  • Michelle - not loading then freezing.

  • Adam - purple keeps loading, so no picture. .

  • Edward - App on fire stick keeps on dropping out (looping) and restarting loosing about 20 seconds then repeating previous content .I only watch live content eg sport.

  • Martin - I have the purple player app on my iPad and today I can not play any movies or series ect it just buffers and a black screen i have cleared data and also deleted the app and reinstalled it still no good please help.

  • Jeremy - I can't search or change my preferences and it shows none of my likes or conversations with the 4 people I matched with.

  • Paramita - This app is not opening for few days, showing retry and I need it urgent. So please figure it out and solve the problem..

  • liam - unable to login please try again later.

Purple components or services current status

Component Status
Region 1: Americas OK
Region 2: Europe, the Middle East and Africa OK
Region 3: Asia-Pacific OK
Location Services OK
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Monitoring Purple since June 2023

Tracking 19 Purple services and regions

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0 incidents in 2025

Frequently Asked Questions

Is Purple down today?

Purple isn't down. You can check Purple status and incident details on the top of the page. IsDown continuously monitors Purple official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current Purple status?

Purple is currently operational. You can check Purple status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Purple outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is Purple down today or just slow?

Currently there's no report of Purple being slow. Check on the top of the page if there are any reported problems by other users.

How are Purple outages detected?

IsDown monitors the Purple official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is Purple having an outage right now?

Purple last outage was on October 30, 2024 with the title "Access / Splashpages inaccessible"

How to check if Purple is down?

Why use IsDown to monitor Purple instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Purple and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector when monitoring Purple?

IsDown and DownDetector help users determine if Purple is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Purple's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

Why use IsDown to monitor Purple?

Compared to Purple's official status page IsDown offers way more control and visibility over what's going on.

  1. Monitoring not only Purple's official status page but also 4,522+ other services

    We aggregate the status of all the services you've dependent on. Have a clear view of all your dependencies and their status.

  2. We monitor not only official information but also crowdsourced reports

    We send you an alert whenever we detect a new incident from official sources or crowdsourced reports. You will be the first to know when there is an issue with your dependencies.

  3. Create a status pages or send the data to where you need it

    Aggregate all the status information in one status page (public or private). You can also send the information and alerts to your team's tools, such as Slack, Datadog, Microsoft Teams, PagerDuty, and more.

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