Outage in Puzzel

Puzzel Incident Notification

Resolved Minor
February 27, 2023 - Started about 2 years ago - Lasted about 3 hours

Need to monitor Puzzel outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Puzzel, and never miss an outage again.
Start Free Trial

Outage Details

We are investigating a reported issue with SMS two-factor authentication to the Admin portal. Two-factor through mail is working as normal.

We apologize for the potential impact of this incident on you and your business.
Components affected
Puzzel Products
Latest Updates ( sorted recent to last )
about 2 years ago - at 02/27/2023 08:07AM

We are investigating a reported issue with SMS two-factor authentication to the Admin portal. Two-factor through mail is working as normal.

We apologize for the potential impact of this incident on you and your business.

about 2 years ago - at 02/27/2023 08:47AM

We are investigating and seeking to resolve an incident which may be affecting SMS two-factor authentication and sending SMS via Puzzel Agent Application. Two-factor through mail is working as normal.

Our Operations team are investigating this issue as a priority and it has been reported to our SMS carrier for urgent investigation.

Puzzel Engineers have seen service improvements after a re-routing of SMS messages via a different SMS carrier.

We apologize for the potential impact of this incident on you and your business.

Latest Puzzel outages

Puzzel Incident Notification - about 1 hour ago
Puzzel Incident Notification - 4 days ago
Puzzel Case Management Incident - 6 days ago
Puzzel Incident Notification - 22 days ago
Puzzel Incident Notification - about 1 month ago

All Your Service Status Pages in One Dashboard

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4000 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook