Outage in Puzzel
Puzzel Incident Notification
Resolved Major
May 13, 2025 - Started 6 months ago
- Lasted 28 minutes
Incident Report
We are investigating and seeking to resolve an incident which may be affecting the Softphone service. Customers may be experiencing silent calls.
Our Operations team are currently investigating this issue as a priority.
Users can log on with a fixed number or a mobile phone number to receive calls as a workaround.
Updates will be provided every 60 minutes until the incident is resolved.
We apologise for the potential impact of this incident on you and your business.
Our Operations team are currently investigating this issue as a priority.
Users can log on with a fixed number or a mobile phone number to receive calls as a workaround.
Updates will be provided every 60 minutes until the incident is resolved.
We apologise for the potential impact of this incident on you and your business.
Components affected
Puzzel Voice Channel RegionsNeed to monitor Puzzel outages?
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Latest Updates ( sorted recent to last )
6 months ago - at 05/13/2025 09:37PM
We are investigating and seeking to resolve an incident which may be affecting the Softphone service. Customers may be experiencing silent calls.
Our Operations team are currently investigating this issue as a priority.
Users can log on with a fixed number or a mobile phone number to receive calls as a workaround.
Updates will be provided every 60 minutes until the incident is resolved.
We apologise for the potential impact of this incident on you and your business.
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