Puzzel Incident Notification

We are investigating and seeking to resolve an incident which may be affecting Digital Engagement services for our European customers.

Our Operations team are currently investigating this issue as a priority.

We apologise for the potential impact of this incident on you and your business.

We are continuing to work to resolve the incident, which may be affecting our European Digital Engagement customers.

We are continuing to work to resolve the incident, which may be affecting our European Digital Engagement customers.
Our Operations Team have performed some actions to mitigate the slowness experienced, but we are still working to identify the cause.

Puzzel Engineers are now seeing improvements on our Digital Engagement services.
We will continue to monitor services closely and will update you once the incident has been confirmed as resolved.

Puzzel engineers have confirmed that normal service has resumed for our European Digital Engagement customers. We will continue to monitor services closely.