Outage in Puzzel
Puzzel Incident Notification
Resolved Minor
June 19, 2025 - Started 1 day ago
- Lasted about 1 hour
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Outage Details
We are investigating and seeking to resolve an incident which may be affecting your service.
Customers may be experiencing issues accessing the Puzzel Agent Application via Puzzel ID.
Our Operations team are currently investigating this issue as a priority.
Updates will be provided every 60 minutes until the incident is resolved.
We apologise for the potential impact of this incident on you and your business.
Customers may be experiencing issues accessing the Puzzel Agent Application via Puzzel ID.
Our Operations team are currently investigating this issue as a priority.
Updates will be provided every 60 minutes until the incident is resolved.
We apologise for the potential impact of this incident on you and your business.
Components affected
Puzzel ProductsLatest Updates ( sorted recent to last )
1 day ago - at 06/19/2025 09:29AM
We are investigating and seeking to resolve an incident which may be affecting your service.
Customers may be experiencing issues accessing the Puzzel Agent Application via Puzzel ID.
Our Operations team are currently investigating this issue as a priority.
Updates will be provided every 60 minutes until the incident is resolved.
We apologise for the potential impact of this incident on you and your business.
1 day ago - at 06/19/2025 09:36AM
Affected customers can sign in to https://agent.puzzel.com as a temporary workaround until the incident is resolved.
1 day ago - at 06/19/2025 09:48AM
Puzzel engineers are continuing to work to resolve the incident, which is affecting Puzzel Contact Centre services.
Affected customers can sign in to https://agent.puzzel.com as a temporary workaround until the incident is resolved.
Updates will be provided every 60 minutes until the incident is resolved.
We apologise for the potential impact of this incident on you and your business.
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