Outage in Puzzel
Puzzel Incident Notification
Resolved Minor
September 22, 2025 - Started about 2 months ago
- Lasted 16 minutes
Incident Report
We are currently investigating an issue impacting Puzzel Contact Centre customers hosted on Puzzel's UK platform area in Azure (UK1).
Affected users may experience difficulties logging in to the Puzzel Contact Centre Administration Portal.
Our engineering teams are actively working to identify the cause and restore normal service as quickly as possible.
We will provide further updates as soon as more information is available.
We apologise for the potential impact of this incident on you and your business.
Affected users may experience difficulties logging in to the Puzzel Contact Centre Administration Portal.
Our engineering teams are actively working to identify the cause and restore normal service as quickly as possible.
We will provide further updates as soon as more information is available.
We apologise for the potential impact of this incident on you and your business.
Components affected
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Latest Updates ( sorted recent to last )
about 2 months ago - at 09/22/2025 01:26PM
We are currently investigating an issue impacting Puzzel Contact Centre customers hosted on Puzzel's UK platform area in Azure (UK1).
Affected users may experience difficulties logging in to the Puzzel Contact Centre Administration Portal.
Our engineering teams are actively working to identify the cause and restore normal service as quickly as possible.
We will provide further updates as soon as more information is available.
We apologise for the potential impact of this incident on you and your business.
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