Outage in Puzzel

Puzzel Incident Notification

Resolved Minor
October 14, 2025 - Started 5 days ago - Lasted 24 minutes

Incident Report

Puzzel engineers are investigating reports of customers experiencing issues accessing the Puzzel Contact Centre Agent Application & Admin Portal.

Our Operations team are currently investigating this issue as a priority.

We apologise for the potential impact of this incident on you and your business.
Components affected
Puzzel Products

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Latest Updates ( sorted recent to last )
5 days ago - at 10/14/2025 11:51AM

Puzzel engineers are investigating reports of customers experiencing issues accessing the Puzzel Contact Centre Agent Application & Admin Portal.

Our Operations team are currently investigating this issue as a priority.

We apologise for the potential impact of this incident on you and your business.

5 days ago - at 10/14/2025 12:05PM

Puzzel engineers are continuing to work to resolve the incident affecting Puzzel services.

Customers may be experiencing intermittent issues accessing Puzzel applications via Puzzel ID.

We apologise for the potential impact of this incident on you and your business.

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