Outage in Puzzel
Puzzel Conversational Intelligence Incident
Resolved Major
February 26, 2026 - Started about 2 months ago
- Lasted about 2 hours
Incident Report
Summary AI Generated
Puzzel experienced a major incident affecting their Conversational Intelligence and Co-Pilot services, preventing customers from accessing these features. The engineering teams investigated and resolved the access issues as a priority. The incident lasted approximately 1.6 hours and impacted the Products and Additional Services components.
We are investigating and seeking to resolve an incident which may be affecting the Puzzel Conversational Intelligence and Co-Pilot service.
Customers may be experiencing issues accessing Puzzel Conversational Intelligence and Co-Pilot.
Our Engineering Teams are currently investigating this issue as a priority.
We apologise for the potential impact of this incident on you and your business.
Customers may be experiencing issues accessing Puzzel Conversational Intelligence and Co-Pilot.
Our Engineering Teams are currently investigating this issue as a priority.
We apologise for the potential impact of this incident on you and your business.
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Latest Updates ( sorted recent to last )
about 2 months ago - at 02/26/2026 02:10PM
We are investigating and seeking to resolve an incident which may be affecting the Puzzel Conversational Intelligence and Co-Pilot service.
Customers may be experiencing issues accessing Puzzel Conversational Intelligence and Co-Pilot.
Our Engineering Teams are currently investigating this issue as a priority.
We apologise for the potential impact of this incident on you and your business.
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