Outage in Qualys
US Platform 1: Delay in Asynchronous Request Processing (IM-12071)
Resolved Minor
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Outage Details
The Qualys Cloud Platform Operations team is currently investigating an issue affecting VM and PC operations on US Platform 1. As a result, some users may experience slow performance when trying to add and delete IP's, activate EC2 assets as well as adding, updating and/or deleting Asset Groups. Further updates will be shared as they become available. The ticket reference for this incident is IM-12071.
Latest Updates ( sorted recent to last )
RESOLVED
about 2 months ago - at 05/06/2025 01:26PM
This incident has been resolved.
MONITORING
about 2 months ago - at 05/06/2025 05:53AM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
about 2 months ago - at 05/06/2025 12:36AM
We are continuing to investigate this issue.
INVESTIGATING
about 2 months ago - at 05/05/2025 04:47PM
The Qualys Cloud Platform Operations team is currently investigating an issue affecting VM and PC operations on US Platform 1. As a result, some users may experience slow performance when trying to add and delete IP's, activate EC2 assets as well as adding, updating and/or deleting Asset Groups. Further updates will be shared as they become available. The ticket reference for this incident is IM-12071.
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