Outage in Qualys
US Platform 3: Login Redirection Issue (IM-12828)
Resolved MinorIncident Report
Summary AI Generated
**Qualys US Platform 3 – Login Redirection Issue** On August 20, 2026, users on Qualys US Platform 3 were unexpectedly redirected to the login page, preventing normal access to the Vulnerability Management (VM) module. A direct URL workaround was provided during the outage to allow users to bypass the issue. A fix was implemented within approximately one hour and the incident was fully resolved after 2.2 hours total.
Qualys Cloud Operations is currently investigating an issue causing users to be redirected to the login page on US Platform 3. As a workaround, this URL can be utilized to bypass login for now:
https://qualysguard.qg3.apps.qualys.com/portal-front/
Further updates will be shared as they become available.
The ticket reference for this incident is IM-12828.
Components affected
Qualys Vulnerability Management (VM)Trusted by 1,000+ teams
The Status Page Aggregator with Early Outage Detection
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Latest Updates ( sorted recent to last )
RESOLVED
8 days ago - at 08/20/2026 04:06PM
This incident has been resolved.
MONITORING
8 days ago - at 08/20/2026 03:03PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
8 days ago - at 08/20/2026 01:57PM
Qualys Cloud Operations is currently investigating an issue causing users to be redirected to the login page on US Platform 3. As a workaround, this URL can be utilized to bypass login for now:
https://qualysguard.qg3.apps.qualys.com/portal-front/
Further updates will be shared as they become available.
The ticket reference for this incident is IM-12828.
Latest Qualys outages
IN Platform1: CSAM asset information is not loading (IM-12838) - about 9 hours ago
US Platform 2: Portal Indexing Lag (IM-12836) - 1 day ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
