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RD Station Outage History

Every past RD Station outage tracked by IsDown, with detection times, duration, and resolution details.

There were 145 RD Station outages since April 2023. The 42 outages from the last 12 months are summarized below, with incident details, duration, and resolution information.

Minor April 15, 2026

April 2026: Erro no login com email/senha no RD Station Conversas

Detected Apr 15, 2026 3:07 PM EDT · Resolved Apr 16, 2026 2:19 PM EDT · Duration about 23 hours

RD Station Conversas experienced login errors for users attempting to authenticate with email and password due to instability in the user registration and password system. The issue affected newly registered users who were unable to access their accounts for 23.2 hours. The problem was resolved by fixing the registration instability, and users need to reset their passwords using the "forgot password" option to restore access.

Minor March 19, 2026

March 2026: Instabilidade na navegação geral no RD Station Marketing

Detected Mar 19, 2026 3:37 PM EDT · Resolved Mar 20, 2026 8:55 AM EDT · Duration about 17 hours

RD Station Marketing experienced general navigation instability lasting 17.3 hours, causing slowdowns and "Não repare na bagunça" and "Error 404" errors for users. The engineering team investigated and worked on correcting the issue throughout the incident period.

Minor March 17, 2026

March 2026: Criação de templates indisponível no RD Station Conversas

Detected Mar 17, 2026 2:02 PM EDT · Resolved Mar 19, 2026 2:33 PM EDT · Duration 2 days

RD Station Conversas experienced a 48.5-hour outage affecting the template creation functionality, causing errors when users attempted to create templates through the product. The engineering team investigated the issue while providing a workaround for users to create templates directly through META's Business Manager. The incident remained under investigation throughout its duration with regular updates provided.

Minor March 5, 2026

March 2026: Problemas ao acessar o RD Station Conversas e CRM

Detected Mar 5, 2026 8:49 AM EST · Resolved Mar 5, 2026 9:25 AM EST · Duration 36 minutes

RD Station experienced access problems affecting both RD Station Conversas and RD Station CRM services. The engineering team investigated and worked on correcting the access issues. The incident was resolved after 36 minutes of downtime.

Minor March 2, 2026

March 2026: Erro ao enviar templates

Detected Mar 2, 2026 7:59 AM EST · Resolved Mar 3, 2026 3:27 PM EST · Duration 1 day

RD Station experienced a 31.5-hour incident affecting the chat functionality in RD Station Conversas, where users encountered problems sending templates and received "Marketing message limit reached" error messages. The engineering team investigated the issue throughout the incident duration, providing regular updates but maintaining investigating status. The incident was classified as minor and has since been resolved.

Minor February 26, 2026

February 2026: Erro no processo de redefinição de senha no acesso ao RD Station

Detected Feb 26, 2026 6:07 AM EST · Resolved Feb 26, 2026 10:16 AM EST · Duration about 4 hours

RD Station experienced instability in the password reset process that prevented users from resetting their passwords for 4.2 hours. The issue was resolved by implementing a correction to the login process, which restored normal password reset functionality. The service continued monitoring the fix to ensure stability was maintained.