Redis Outage History

Redis underwent scheduled maintenance affecting all resources with "C56" in their endpoint pattern. The maintenance was classified as minor impact and lasted 2.4 hours. The service has been restored following the completion of the scheduled work.

Redis underwent scheduled maintenance affecting all resources with the C251 endpoint pattern. The maintenance was classified as minor and lasted 1.1 hours. The service has been restored following the completion of the scheduled work.

Redis Cloud performed scheduled periodic maintenance on their admin console (cloud.redis.io) for 31 minutes, which impacted user access to the management interface. Database connectivity and operations remained unaffected throughout the maintenance window, with the issue resolved after completion of the maintenance work.

Redis experienced connectivity issues affecting resources in the c278 cluster for 3.6 hours. The incident impacted some Redis resources with c278 endpoint patterns, causing connectivity problems for affected services. The issue was identified and resolved through mitigation steps applied by the engineering team.

Redis underwent scheduled maintenance affecting the SM production environment for 20 minutes. The maintenance was planned and executed as intended. Service was restored after the maintenance window completed.

Redis experienced connectivity issues affecting resources in the c265 cluster, impacting some databases and services hosted on that cluster. The engineering team identified the root cause and applied mitigation steps to restore service. The incident was fully resolved after 3.1 hours with all connectivity restored.

Redis experienced an instance failure that affected resources with the endpoint pattern "c240" for 4.9 hours. The service team investigated the issue, identified the root cause, and implemented resolution steps. The incident was resolved with continued monitoring to ensure system stability.

Redis Cloud services in AWS US-EAST-1 experienced intermittent network connectivity issues for 40.4 hours due to an underlying AWS EC2 infrastructure problem affecting compute and storage resources. The incident caused elevated error rates, increased latency, and connectivity problems for Redis clusters in the region. Most affected nodes were restored through standard replacement procedures, while more complex clusters required additional R&D team support before full resolution was achieved.

Redis Cloud performed scheduled maintenance on their admin console (app.redislabs.com) that potentially impacted user access to the management interface for 25 minutes. Database connectivity remained unaffected throughout the maintenance period. The maintenance was completed successfully without any reported issues.

Redis experienced connectivity issues affecting resources with "c280" in their endpoint pattern for 3 hours. The engineering team identified the root cause and applied mitigation steps to restore service. All affected resources were restored to normal operation and the incident was fully resolved.