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Redis Outage History

Every past Redis outage tracked by IsDown, with detection times, duration, and resolution details.

There were 6900 Redis outages since March 2020. The 270 outages from the last 12 months are summarized below, with incident details, duration, and resolution information.

Minor May 26, 2026

May 2026: Scheduled Maintenance

Detected May 26, 2026 2:41 AM EDT · Resolved May 26, 2026 5:04 AM EDT · Duration about 2 hours

Redis underwent scheduled maintenance affecting all resources with "C56" in their endpoint pattern. The maintenance was classified as minor impact and lasted 2.4 hours. The service has been restored following the completion of the scheduled work.

Minor May 25, 2026

May 2026: Scheduled Maintenance

Detected May 25, 2026 2:54 AM EDT · Resolved May 25, 2026 3:59 AM EDT · Duration about 1 hour

Redis underwent scheduled maintenance affecting all resources with the C251 endpoint pattern. The maintenance was classified as minor and lasted 1.1 hours. The service has been restored following the completion of the scheduled work.

Minor May 25, 2026

May 2026: Redis Cloud – Periodic Maintenance for the Admin Console

Detected May 25, 2026 2:23 AM EDT · Resolved May 25, 2026 2:55 AM EDT · Duration 31 minutes

Redis Cloud performed scheduled periodic maintenance on their admin console (cloud.redis.io) for 31 minutes, which impacted user access to the management interface. Database connectivity and operations remained unaffected throughout the maintenance window, with the issue resolved after completion of the maintenance work.

Minor May 18, 2026

May 2026: Connectivity issue on c278

Detected May 18, 2026 12:52 PM EDT · Resolved May 18, 2026 4:29 PM EDT · Duration about 4 hours

Redis experienced connectivity issues affecting resources in the c278 cluster for 3.6 hours. The incident impacted some Redis resources with c278 endpoint patterns, causing connectivity problems for affected services. The issue was identified and resolved through mitigation steps applied by the engineering team.

Minor May 17, 2026

May 2026: Scheduled Maintenance

Detected May 17, 2026 4:44 AM EDT · Resolved May 17, 2026 5:44 AM EDT · Duration about 1 hour

Redis underwent scheduled maintenance affecting the SM production environment for 20 minutes. The maintenance was planned and executed as intended. Service was restored after the maintenance window completed.

Minor May 13, 2026

May 2026: Connectivity issue on c265.

Detected May 13, 2026 12:07 PM EDT · Resolved May 13, 2026 3:11 PM EDT · Duration about 3 hours

Redis experienced connectivity issues affecting resources in the c265 cluster, impacting some databases and services hosted on that cluster. The engineering team identified the root cause and applied mitigation steps to restore service. The incident was fully resolved after 3.1 hours with all connectivity restored.

Minor May 10, 2026

May 2026: Clusters – Instance Failure

Detected May 10, 2026 6:53 AM EDT · Resolved May 10, 2026 11:49 AM EDT · Duration about 5 hours

Redis experienced an instance failure that affected resources with the endpoint pattern "c240" for 4.9 hours. The service team investigated the issue, identified the root cause, and implemented resolution steps. The incident was resolved with continued monitoring to ensure system stability.

Minor May 7, 2026

May 2026: Network Issues in AWS US-EAST-1

Detected May 7, 2026 8:01 PM EDT · Resolved May 9, 2026 12:27 PM EDT · Duration 1 day

Redis Cloud services in AWS US-EAST-1 experienced intermittent network connectivity issues for 40.4 hours due to an underlying AWS EC2 infrastructure problem affecting compute and storage resources. The incident caused elevated error rates, increased latency, and connectivity problems for Redis clusters in the region. Most affected nodes were restored through standard replacement procedures, while more complex clusters required additional R&D team support before full resolution was achieved.

Minor May 3, 2026

May 2026: Redis Cloud - Periodic maintenance for the admin console

Detected May 3, 2026 5:08 AM EDT · Resolved May 26, 2026 5:08 AM EDT · Duration 23 days

Redis Cloud performed scheduled maintenance on their admin console (app.redislabs.com) that potentially impacted user access to the management interface for 25 minutes. Database connectivity remained unaffected throughout the maintenance period. The maintenance was completed successfully without any reported issues.

Minor April 30, 2026

April 2026: Connectivity issues with endpoint c280

Detected Apr 30, 2026 9:04 AM EDT · Resolved Apr 30, 2026 12:04 PM EDT · Duration about 3 hours

Redis experienced connectivity issues affecting resources with "c280" in their endpoint pattern for 3 hours. The engineering team identified the root cause and applied mitigation steps to restore service. All affected resources were restored to normal operation and the incident was fully resolved.